Security

We are committed to providing you with a secure online payments experience.

We help to protect you and employ extra layers of security even though we are not a bank!

  • No credit card numbers to lose or steal

  •  100% security guaranteed

  •  24/7 buyer protection

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Bank-level
security

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zipMoney uses the same 128-bit encryption and security procedures that Australian banks use. Our practises are monitored and verified by McAfee, VeriSign and Norton.

Fraud Prevention

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We have partnered with global leaders in fraud prevention and online banking security. Our real time defences and early warning detection are the same technologies employed by some of the world’s largest financial institutions.

100% security guaranteed

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We will cover any payment losses should someone make an unauthorised transaction using your zipMoney account – provided you protect your Password and immediately notify us of any suspicious activity.

Protection 24/7

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zipMoney increases your financial security through email and text alerts that notify you about activity on your zipMoney account, such as multiple log-in attempts or suspicious transactions.

Buyer
protection

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If an eligible item is bought by you online via your zipMoney account and it doesn’t arrive or match its online description – we will reverse and cancel the transaction from your account.
Learn More.

SMS code

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zipMoney employs 2 factor authentication. This means in addition to your Secured Password we will send a single-use Code via SMS that remains valid for 30 seconds.