zipMoney uses the same 128-bit encryption and security procedures that Australian banks use. Our practises are monitored and verified by McAfee, VeriSign and Norton.
We have partnered with global leaders in fraud prevention and online banking security. Our real time defences and early warning detection are the same technologies employed by some of the world’s largest financial institutions.
We will cover any payment losses should someone make an unauthorised transaction using your zipMoney account – provided you protect your Password and immediately notify us of any suspicious activity.
zipMoney increases your financial security through email and text alerts that notify you about activity on your zipMoney account, such as multiple log-in attempts or suspicious transactions.
If an eligible item is bought by you online via your zipMoney account and it doesn’t arrive or match its online description – we will reverse and cancel the transaction from your account.
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zipMoney employs 2 factor authentication. This means in addition to your Secured Password we will send a single-use Code via SMS that remains valid for 30 seconds.